Estruturando a medição de desempenho organizacional
The acting measures should supply to the organization information in the quality and right amount facilitating the administration process, as well as in the taking of decisions. Soon one of the largest problems in the moment of defining acting measures it is ” as to measure that that should be measured “. The central subject to be answered in this article refers to define some approaches for the determination of indicators or acting measures that allow appoint the efforts of the organization for the improvement of the processes, at the same time that if edificated consistent competitive positions.
Referência: CARO, M.; VARVAKIS, G. NERES, W. Estruturando a medição de desempenho organizacional. 18° Encontro Nacional de Engenharia de Produção – ENEGEP, 1998