This paper presents the utilization of the resources versas product matrix, part of the ZERI (Zero Emissions Research Initiative) methodology, aiming the evaluation of environmental impacts resulting of manufacturing activities of a wood furniture manufacturer. The paper does not end the ZERI concept discussion, but does show, through a real case, the potential profitability obtained when a company considers environmental related aspects. The ZERI concept do support the internal search for efficiency, at the company, during a business process improvement program. This is achieved through the increase of awareness for the material resources.
Referência: PINTO, J,; COSTA, N,; VARVAKIS, G.; POSSAMAI, O.; SELIG, P. Aplicação da matriz insumo produto da metodologia zeri numa empresa do setor moveleiro
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Business Process ImprovementWood Furniture Industry.Zero Emissions Research Initiative (ZERI)
A new approach used by firms to promote changes in the direction of total quality is the methodology called Business Process Improvement – estructured methodologies to define, analyse, and improve the process according to the clients needs. This methodology has been the main approach used by GAV/UFSC (Value Analysis Engineering group) during its consulting works to many manufacturing and services firms. Despite the good results achieved so far, the experience using this methodology has pointed out some aspects that cannot be forgotten during its implemantation. If they are not taken into account on time they prevent the methodology to suceed in its
implementation. Its worth noting that the first researchers to use this methodology, like Harrintong [1], Falconi [2], and Almeida [3], they don’t emphasize these aspects in their papers. Only with the application of the methodology and with its critical analisys is that these aspects can be observed. This paper presents an outline of the Business Process Improvement methodology emphasizing some insights of it that could help others researchers and consultants to better understand and apply methodology.
Referência: COSTA, N.; PINTO, J.; MACHADO, J.; VARVAKIS, G.; POSSAMAI, O.; SELIG, P. Gerenciamento de processos – metodologia base para a melhoria contínua. 17° Encontro Nacional de Engenharia de Produção – ENEGEP, 1997
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Business Process Improvementcritical analisystotal quality