Análise da aplicabilidade dos princípios da filosofia JIT em operações de serviços
Actually, the services represent the industry sector that has biggest increase in the world economy. With the development of the sector and increase of competition, service organisations are looking for to increase the productivity and the quality of its operations, in order to maintain its competitivity in the market. For this reason, several traditional techniques used in manufacturing systems are being applied in service industries. Just-in-Time philosophy, that has grown in shop-floor, can be adapted with success in service operations. This paper analyses how the JIT principles can be applied to service operations
Referência: SANTOS, L.; VARVAKIS, G. Análise da aplicabilidade dos princípios da filosofia JIT em operações de serviços. Encontro Nacional de Engenharia de Produção (ENEGEP), 1999